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Dispensary Retail Associate (Full Time)

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Michigan, Illinois, Washington, and California. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

It's an incredible time of progress at 4Front Ventures and we are looking for people like YOU to grow with us!  Are you interested in joining one of the fastest growing industries in Massachusetts?  Are you looking to advance your career and learn some cool things about cannabis along the way?  A career at 4Front Ventures offers that, plus more!  Now that we have your attention, let’s dive into the role.

POSITION OVERVIEW

  • The Retail Associate collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include answering questions about the state’s cannabis program and regulations, participating in community events inside/outside of the dispensary, and being able to work all FOH workstations including: Reception, Hosting, Sales Floor/Consulting, and Cashiering. The Retail Associate also assists with product organization, inventory control, communicating with guests, and being able to work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering. 

AVAILABILITY

  • Full shift availability (nights, weekends, and holidays required)

COMPENSATION

  • Starting hourly wage, $18/hr

ABOUT YOU

  • Passionate and excited about being a part of a growing industry and evolving company 
  • Thrives in upbeat, fast-paced, team-oriented environments 
  • Enjoys learning the specifics of product details, methods of consumption and industry regulations while asking questions to gain expertise 
  • Adaptable to new systems and the changing needs of the cannabis industry 
  • Excels in front facing, customer-engagement based role and at interacting with all types of people 

KEY RESPONSIBILITIES

  • Follow all site protocols and procedures according to local and state regulations and company policies 
  • Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity 
  • Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods 
  • Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized 
  • Follow proper cash handling of all guest transactions 
  • Assist in all duties as assigned to ensure the team, department, and company division maintain success 

KEY COLLABORATORS

  • Retail Associates (Level I & II)  
  • Floor Supervisor(s) / Manager 
  • Inventory Supervisor(s) / Manager 
  • Assistant General Manager / General Manager 

SKILLS & COMPETENCIES

  • Excellent customer service experience (preferably in a fast paced or specialized retail environment)  
  • Proficient cash handling skills with POS systems experience  
  • Basic math, organizational, and computer Skills 
  • Self-starter who can take instructions, follow directions, and work independently/with colleagues 
  • Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware  
  • Committed to the team’s success 

QUALIFICATIONS

  • 21+ and currently residing in the USA  
  • High School Diploma or GED 
  • Dispensing Organization Agent Identification Card (obtained upon hire) 
  • Retail experience, 1+ years (preferred) 
  • Cannabis industry experience (preferred) 

WORKING CONDITIONS

  • Fast-paced, rapid-changing, retail dispensary environment  
  • Front-facing, customer-care focused areas/stations 
  • Confined workstations in close proximity to other people (employees, guests, vendors) and crowds 
  • Handling cannabis products and packaged goods  
  • Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities) 

    • *NOTE: The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORKING AT 4FRONT

  • We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer. 

    • Benefits of working with us include: 
  • Employee Discounts (one of the highest in the industry) 
  • Health, Vision, Dental Benefits (company paid at 80%) 
  • Sick Pay/PTO Accrual 
  • Parental/Maternity Leave 
  • Employee Assistance Program  
  • Career Development 
  • Advancement Opportunities 

*NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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